Viator A TripAdvisor Company customer reviews? How is Viator A TripAdvisor Company rated on BBB, Yelp, Glassdoor, or Reddit?

Is Viator A TripAdvisor Company legit? How are Viator A TripAdvisor Company's customer reviews and ratings? Do people complain about Viator A TripAdvisor Company? Is Viator A TripAdvisor Company a scam?
Customer service rating: 4.0 - 1 ratings

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Knoji Staff
138
Posted Jul 10, 2018

Yelp

Generally, the feedback on Viator A TripAdvisor Company on Yelp has been about average to slightly below average. They've been rated at approximately 2 stars by customers on Yelp. It appears that users on Yelp who have experience with Viator A TripAdvisor Company locally are have had some issues Viator A TripAdvisor Company's customer service, but generally have had a satisfactory experience with them.

You can see Viator A TripAdvisor Company's Yelp reviews here.

Better Business Bureau (BBB)

Viator A TripAdvisor Company has a positive rating on BBB of between A- to A+. The Better Business Bureau has enough data on Viator A TripAdvisor Company to grade them, and they've assigned them a positive score. Most likely, Viator A TripAdvisor Company has responded in a timely fashion to any customer complaints such that customers have been happy and the BBB has recorded a positive score for the company.

You can see Viator A TripAdvisor Company's BBB rating and scorecard here.

Glassdoor

Viator A TripAdvisor Company has neutral to slightly positive feedback on Glassdoor. Out of 104 ratings Viator A TripAdvisor Company has received a 2 star rating by current and former employees. This indicates that Viator A TripAdvisor Company likely has solid employment policies and practices, but some employees may have been unhappy or may have filed complaints.

You can see Viator A TripAdvisor Company's Glassdoor reviews here.

Trustpilot

Consumers on Trustpilot have generally given Viator A TripAdvisor Company positive ratings. Consumers have posted 7,128 ratings on Trustpilot and given them roughly 4 stars. Consumers appear to be generally happy with Viator A TripAdvisor Company's service and their Trustpilot reviews tend to reflect that.

You can see Viator A TripAdvisor Company's Trustpilot reviews here.

Reddit

We found a thread on Reddit where users have shared their experiences with Viator A TripAdvisor Company.

Generally, the feedback on Viator A TripAdvisor Company among Redditors has been negative. Most of the responses to this thread about Viator A TripAdvisor Company were from people who had experience with this brand and posted negative feedback.

You can see the full Reddit thread on Viator A TripAdvisor Company here.

Learn more at viator.com.

Shopping tip: (December 12, 2018): Use promo code FAME to save 18% off at viator.com — redeem it here. You can also view more Viator promo codes.

This user rated Viator's customer service: 4.0
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Rated 4.0 - 38 reviews

About Viator

Viator is a major local experiences, activities, & tours company operating the e-commerce site viator.com. Viator sells its products and services in the local experiences, activities, & tours vertical, offering discounts and promo codes to its customers infrequently. Viator has good ratings among shoppers on Knoji, with 38 ratings and an average rating of 4.0 stars. Viator scores well compared to other brands in the local experiences, activities, & tours industry, providing 9 e-commerce features to better serve its customers.

Viator's Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Yes
Viator offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their returns & exchanges policies page. Read full answer >>
International Shipping:
Maybe
It appears that Viator may not offer international shipping currently. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Maybe
It appears that Viator may not accept debit & prepaid cards currently. Read full answer >>
Paypal:
Maybe
It appears that Viator may not accept PayPal currently. Read full answer >>
Apple Pay:
Maybe
It appears that Viator may not accept Apple Pay currently. Read full answer >>
Google Pay:
Maybe
It appears that Viator may not accept Google Pay currently. Read full answer >>
Discount Policies
Promo Codes:
No
It appears that Viator may not offer promo codes currently. Read full answer >>
Sales:
Yes
Viator runs a clearance and promotions page on their website. Check the official Viator sales page for the latest discounted prices and sales directly from Viator Read full answer >>
Black Friday Ad:
Maybe
It appears that Viator may not offer Black Friday ad currently. Read full answer >>
Cyber Monday Ad:
Maybe
It appears that Viator may not offer Cyber Monday ad currently. Read full answer >>
Military Discounts:
Maybe
It appears that Viator may not offer military discounts currently. Read full answer >>
Official Coupons Page:
Yes
Viator offers their own coupons and promotions page on their website. Check the official Viator coupons page for the latest offers directly from Viator Read full answer >>
Student Discounts:
Maybe
It appears that Viator may not offer student discounts currently. Read full answer >>
Senior Discounts:
Maybe
It appears that Viator may not offer senior discounts currently. Read full answer >>
Birthday Discounts:
Maybe
It appears that Viator may not offer birthday discounts currently. Read full answer >>
Price Matching:
Maybe
It appears that Viator may not offer price matching currently. Read full answer >>
Competitor Coupons:
Maybe
It appears that Viator may not accept competitor coupons currently. Read full answer >>
Coupon Stacking:
No
It appears that Viator may not allow coupon stacking currently. Read full answer >>
Customer Service Features
Contact Information:
Maybe
It appears that Viator may not offer contact information currently. Read full answer >>
Money-back Guarantee:
Yes
Viator offers money-back guarantee for qualifying orders and customers, according to their money-back guarantee policies. See policies and program details on their money-back guarantee policy page. Read full answer >>
Gift Cards:
Maybe
It appears that Viator may not offer gift cards currently. Read full answer >>
Loyalty Programs:
Maybe
It appears that Viator may not offer loyalty programs currently. Read full answer >>
Customer Reviews:
Maybe
It appears that Viator may not offer customer reviews currently. Read full answer >>
Social Media Pages:
Maybe
It appears that Viator may not offer social media pages currently. Read full answer >>
Financing Options
Affirm Financing:
Maybe
It appears that Viator may not accept Affirm financing currently. Read full answer >>
Afterpay Financing:
Maybe
It appears that Viator may not accept Afterpay financing currently. Read full answer >>
Klarna Financing:
Maybe
It appears that Viator may not accept Klarna financing currently. Read full answer >>
Bread Financing:
Maybe
It appears that Viator may not accept Bread financing currently. Read full answer >>
Website Features
Website Security & Privacy:
Yes
Viator offers website security & privacy for qualifying orders and customers, according to their website security & privacy policies. See policies and program details on their website security & privacy policies page. Read full answer >>
Mobile Apps:
Maybe
It appears that Viator may not offer mobile apps currently. Read full answer >>
Marketing Programs
Affiliate Programs:
Yes
Viator offers affiliate programs for qualifying orders and customers, according to their affiliate programs policies. See policies and program details on their affiliate programs page. Read full answer >>
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