Viator Review

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Viator Review: Viator Pros & Cons

Viator (viator.com) is an extremely popular booking service which competes against other booking services like Priceline, Hotwire, Booking.com, Expedia and CheapOair. Based on our in-depth Viator review, when compared to its competitors, Viator ranks as one of the top-performing brands in its category, with an overall ranking of #3 out of 781 total brands. Read the full Viator.com review below for more details.

  • Spring break packages: Does each store offer spring break vacation packages? What type of spring break destinations does each store offer?
  • Planned itineraries: Does each store come with a planned itinerary? Is each store planned out beforehand?
  • Meals included: Does each store include meals? Are meals included in the price of each store?
  • All-inclusive trip options: Does each store offer any all-inclusive options? Is each store all-inclusive?
  • Flights included: Does each store include flights? Is travel to and from the destination included with each store?
  • Summer break packages: Does each store offer summer break vacation packages? What type of summer break destinations does each store offer?
  • Good itinerary flexibility: How flexible are each store's itineraries? Is there any room for flexibility with each store?
  • Private tours & activities: Does each store offer private tours or activities? Can I book a private tour on each store?
  • Handicap accessible tours: Does each store offer any tours that are handicap accessible? Are there wheelchair-friendly tours or activities offered on each store?
  • Price point: How expensive is each store? How much does each store cost vs. competitors?
  • Free returns & exchanges: Does each store offer free returns? What's their exchange policy? Does each store offer free returns & exchanges?
  • International shipping: Does each store ship internationally? each store international shipping?
  • Curbside pickup: Does each store have curbside pickup? Does each store have in-store pickup?
  • Ship to store: Does each store does ship to store? Can I ship items to each store to pick up in-store?
  • PayPal: Does each store accept PayPal? each store PayPal support?
  • Debit & prepaid cards: each store debit card support? Does each store take debit cards?
  • Google Pay: Does each store accept Google Pay? Does each store accept Google Pay?
  • Apple Pay: Does each store accept Apple Pay? Does each store accept Apple Pay?
  • Amazon Pay: Does each store accept Amazon Pay? Does each store take Amazon Pay?
  • Bitcoin: Does each store accept Bitcoin? Does each store take Bitcoin for payment?
  • Official coupons page: Does each store have an official coupons page? Does each store maintain its own coupon page?
  • AARP discounts: Does each store offer discounts to AARP members? Does each store have an AARP discount policy?
  • Military discounts: Does each store offer a military discount? each store military discount?
  • Student discounts: Does each store have a student discount? Does each store have a student discount?
  • Price matching: Does each store price match? each store price matching?
  • Birthday discounts: each store birthday discount? Does each store give birthday discounts?
  • Senior discounts: each store senior discount? Does each store have a senior discount policy?
  • Teacher discounts: Does each store give discounts to teachers and educators? Does each store give discounts to teachers and educators?
  • Competitor coupons: Does each store accept competitors' coupons? Does each store take competitor coupons?
  • Front-line worker discounts: Does each store offer discounts to front-line workers? Does each store offer discounts to essential workers?
  • Coupon stacking: Does each store support coupon stacking? each store coupon stacking?
  • Sales events: Does each store ever have sales or promotional events? How often does each store have sales events?
  • Black Friday Ads Page: Does each store have a Black Friday Ads page? Does each store have a Black Friday Ads page?
  • Cyber Monday sales: Does each store have a Cyber Monday ad this year? Does each store have a Cyber Monday ad this year?
  • Gift cards: Does each store offer gift cards? Does each store accept gift cards or e-gift cards?
  • Loyalty programs: each store loyalty or rewards program? Does each store offer a loyalty or rewards program?
  • White-glove delivery: Does each store offer white-glove delivery and assembly? Does each store offer in-home delivery services?
  • Contact information: How does I contact each store? How to contact each store?
  • Social media pages: each store social media pages? List of each store's social media pages?
  • Affirm financing: Does each store accept Affirm financing? each store Affirm financing support?
  • Afterpay financing: Does each store accept Afterpay financing? Does each store take Afterpay financing?
  • Sezzle financing: Does each store accept Sezzle financing? Does each store support Sezzle financing?
  • Klarna financing: Does each store accept Klarna financing? Does each store take Klarna for financing?
  • QuadPay financing: Does each store accept QuadPay financing? Does each store take QuadPay?
  • Splitit financing: Does each store accept Splitit financing? each store Splitit financing support?
  • Bread financing: Does each store accept Bread financing? Does each store offer Bread as a financing option?
  • Layaway programs: Does each store offer layaway programs? What is each store's layaway policy?
  • Website security & privacy: Is each store a secure website? Does they respect users' privacy? Does each store have a valid privacy policy? Is their website secure?
  • Influencer marketing: Does each store have an influencer marketing program? Does each store use influencer marketing?
  • Affiliate marketing: each store affiliate program? Does each store offer an affiliate program?
  • Environmentally conscious: Is each store an environmentally conscious brand? each store eco-friendly?
  • Diversity commitment: Is each store committed to racial equity? Has each store taken concrete steps towards fighting racial injustice?
  • Nurse discounts: each store nurse discounts? Does each store have any discounts for nurses?
  • Government worker discounts: each store government worker discount? Does each store offer any discounts for government workers?
  • Ethical practices: Is each store considered an ethical brand? Does each store use ethical practices?

Viator's strengths are:

  • Good itinerary flexibility details
  • Offers free return policies details
  • Offers official coupons support details
  • Offers student discount policies details
  • Offers sales and promotions details
  • View 5 more strengths

Knoji has 43 Viator reviews and ratings as of October 30, 2020. Knoji editors and the Knoji shopper community have reviewed Viator and compared it against 0 top brands, reviewing Viator based on product and store features such as Spring break package options, planned itinerary options and included meal options. Knoji reviews and ranks Viator.com and other booking services based on how many features each offers and based on a 5-star rating scale. Based on these factors and 43 Viator reviews, Viator earns an overall score of 4.8 out of 5.0 points. Viator offers 4 total features such as free returns & exchanges, official coupons page and student discounts. Viator's's review score is also bolstered by the fact that it is a very popular brand with high brand recognition among consumers.

Viator FAQ

Pricing & Discount Policies

Does Viator maintain its own coupon page?

Does Viator have an AARP discount policy?

Viator military discount?

Does Viator have a student discount?

Does Viator price match?

Viator birthday discount?

Does Viator have a senior discount policy?

Does Viator give discounts to teachers and educators?

Does Viator accept competitors' coupons?

Does Viator offer discounts to essential workers?

Does Viator support coupon stacking?

Does Viator ever have sales?

Does Viator have a Black Friday Ads page?

Does Viator have a Cyber Monday ad this year?

Shipping & Returns Policies

Does Viator offer free returns? What's their exchange policy?

Viator international shipping?

Does Viator have curbside pickup?

Payment Options

Viator PayPal support?

Does Viator take debit cards?

Viator Google Pay?

Does Viator accept Apple Pay?

Can I use Amazon Pay at Viator?

Financing Options

Does Viator accept Affirm financing?

Does Viator take Afterpay financing?

Does Viator accept Sezzle financing?

Does Viator accept Klarna financing?

Does Viator accept QuadPay financing?

Does Viator accept Splitit financing?

Does Viator accept Bread financing?

Customer Service Features

Does Viator accept gift cards or e-gift cards?

Viator loyalty or rewards program?

How do I contact Viator A TripAdvisor Company?

List of Viator's social media pages?

Website Features

Is Viator A TripAdvisor Company a secure website? Do they respect users' privacy?

Product & Service Features

Does Viator offer spring break vacation packages?

Does Viator offer summer break vacation packages?

Can I book a private tour on Viator?

Are there wheelchair-friendly tours or activities offered on viator.com?

How much does Viator cost?

Marketing Programs

Does Viator have an influencer marketing program?

Viator affiliate program?

Other Features

Is Viator an environmentally conscious brand?

Viator nurse discounts?

Viator government worker discount?

Is Viator considered an ethical brand?

viator.com
Rated 4.8 - 43 reviews
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About Viator

Viator is a large company operating the e-commerce site viator.com. Viator sells its products and services in the booking services industry. Viator is a less active brand when it comes to discounting and offering coupons. Viator has good ratings among shoppers on Knoji, with 43 ratings and an average rating of 3.1 stars. Viator scores very well compared to other brands in the booking services industry, providing 12 e-commerce features to better serve its customers.

Viator's Review Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Yes
Our review: Viator offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their free return policies page. Viator free return policies review
International Shipping:
No
Our review: It appears that Viator may not offer international shipping currently. Viator.com international shipping review
Curbside Pickup:
No
Our review: It appears that Viator may not offer curbside pickup currently. Viator.com in-store pickup review
Payment Options
PayPal:
No
Our review: It appears that Viator may not accept PayPal currently. Viator.com PayPal support review
Debit & Prepaid Cards:
No
Our review: It appears that Viator may not accept debit & prepaid cards currently. Viator debit & prepaid cards review
Google Pay:
No
Our review: It appears that Viator may not accept Google Pay currently. Viator.com Google Pay review
Apple Pay:
No
Our review: It appears that Viator may not accept Apple Pay currently. Viator Apple Pay review
Amazon Pay:
No
Our review: It appears that Viator may not accept Amazon Pay currently. Viator.com Amazon Pay review
Pricing & Discount Policies
Official Coupons Page:
Yes
Our review: Viator offers their own coupons and promotions page on their website. Check the official Viator coupons page for the latest offers directly from Viator Viator.com official coupons page review
AARP Discounts:
No
Our review: It appears that Viator may not offer AARP discounts currently. Viator AARP discount policies review
Military Discounts:
No
Our review: It appears that Viator may not offer military discounts currently. Viator.com military discounts review
Student Discounts:
Yes
Our review: Viator runs a student discount program for current students. Save up to 40% on Viator through their student discount program. Program details are available on their student discounts page. Viator student discounts review
Price Matching:
No
Our review: It appears that Viator may not offer price matching currently. Viator.com price matching review
Birthday Discounts:
No
Our review: It appears that Viator may not offer birthday discounts currently. Viator.com birthday discounts review
Senior Discounts:
No
Our review: It appears that Viator may not offer senior discounts currently. Viator senior discounts review
Teacher Discounts:
No
Our review: It appears that Viator may not offer teacher discounts currently. Viator teacher discount policies review
Competitor Coupons:
No
Our review: It appears that Viator may not accept competitor coupons currently. Viator competitor coupons review
Front-line Worker Discounts:
Our review: Our team is still researching Viator's essential worker discounts. Check back soon for update. Viator.com front-line worker discounts review
Coupon Stacking:
No
Our review: It appears that Viator may not allow coupon stacking currently. Viator coupon stacking policies review
Sales Events:
Yes
Our review: Viator runs a clearance and promotions page on their website. Check the official Viator sales page for the latest discounted prices and sales directly from Viator Viator sales events review
Black Friday Ads Page:
No
Our review: It appears that Viator may not offer Black Friday Ads Page currently. Viator Black Friday Ads Page review
Cyber Monday Sales:
No
Our review: It appears that Viator may not offer Cyber Monday sales currently. Viator Cyber Monday page review
Customer Service Features
Gift Cards:
No
Our review: It appears that Viator may not offer gift cards currently. Viator gift cards review
Loyalty Programs:
No
Our review: It appears that Viator may not offer loyalty programs currently. Viator loyalty programs review
Contact Information:
Yes
Our review: Viator offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Viator.com contact information review
Social Media Pages:
Yes
Our review: Viator offers social media pages for qualifying orders and customers, according to their social media pages policies. See policies and program details on their social media presence page. Viator social media presence review
Financing Options
Affirm Financing:
No
Our review: It appears that Viator may not accept Affirm financing currently. Viator Affirm financing support review
Afterpay Financing:
No
Our review: It appears that Viator may not accept Afterpay financing currently. Viator.com Afterpay financing review
Sezzle Financing:
No
Our review: It appears that Viator may not accept Sezzle financing currently. Viator Sezzle financing support review
Klarna Financing:
No
Our review: It appears that Viator may not accept Klarna financing currently. Viator Klarna financing review
QuadPay Financing:
No
Our review: It appears that Viator may not accept QuadPay financing currently. Viator.com QuadPay financing support review
Splitit Financing:
No
Our review: It appears that Viator may not accept Splitit financing currently. Viator Splitit financing support review
Bread Financing:
No
Our review: It appears that Viator may not accept Bread financing currently. Viator.com Bread financing support review
Website Features
Website Security & Privacy:
Yes
Our review: Viator offers website security & privacy for qualifying orders and customers, according to their website security & privacy policies. See policies and program details on their website security & privacy policies page. Viator website security & privacy policies review
Marketing Programs
Influencer Marketing:
Our review: Our team is still researching Viator's influencer marketing programs. Check back soon for update. Viator.com influencer marketing review
Affiliate Marketing:
Yes
Our review: Viator does affiliate marketing for qualifying orders and customers, according to their affiliate marketing policies. See policies and program details on their affiliate marketing programs page. Viator.com affiliate marketing review
View all features

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